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Privacy Policy

Glanshuis respects your privacy and is committed to protecting your personal data.

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This Privacy Policy explains what information we collect, why we collect it and how we use it when you visit our website, contact us or book a cleaning service.

1. Who We Are

Glanshuis provides professional cleaning services for homes, apartments and offices in Amsterdam and surrounding areas.

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Company name: [LEGAL COMPANY NAME]
Address: [BUSINESS ADDRESS]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]

2. Information We Collect

When you use our website or book a cleaning service, we may collect:

  • Name

  • Email address

  • Phone number

  • Cleaning and booking details

  • Service address

  • Information about your cleaning requirements

  • Additional services selected during booking

  • Payment and transaction information

  • Information you provide when contacting us

We only collect information that is necessary to provide and manage our services.

3. How We Use Your Information

We use your personal data to:

  • Process and manage cleaning bookings

  • Confirm appointments

  • Provide cleaning services at the requested address

  • Contact you about your booking

  • Process payments

  • Manage cancellations and rescheduling

  • Respond to enquiries and requests

  • Handle complaints and service-related issues

  • Maintain business and legal records

  • Protect our website and services

  • Improve our website and customer experience

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We will only use your information for other purposes where we have a valid legal basis to do so.

4. Booking and Payment

Our website uses Wix Bookings to allow you to choose a cleaning service, date and time and provide the information needed to arrange your appointment.

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Online payments are processed through the payment services available on our website. Depending on the payment method selected, this may include Wix Payments and iDEAL.

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Payment information is processed by the relevant payment provider. We do not intentionally store your full payment card details.

5. How We Share Your Information

We do not sell or rent your personal data.

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We may share necessary information with trusted service providers that help us operate our website and provide our services, including:

  • Wix and Wix Bookings

  • Payment providers

  • Email and communication services

  • Accounting, legal or other professional service providers where necessary

  • Authorities where required by law

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These providers may process personal data only as necessary to provide their services or comply with legal requirements.

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Wix provides the website and booking infrastructure and may process visitor and customer data on behalf of the site owner.

6. Cookies

Our website uses cookies and similar technologies.

Essential cookies are required for the website, security and booking functionality to work properly.

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We may also use non-essential cookies for analytics, performance or other website functions.

Where required, we ask for your consent before using non-essential cookies. You can manage your cookie preferences through our cookie banner.

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Wix notes that additional cookies may be placed by Wix Bookings, third-party apps and integrations such as analytics or advertising tools, depending on what is installed on the website.

7. How Long We Keep Your Information

We keep personal data only for as long as necessary to provide our services and fulfil our legal, accounting and business obligations.

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The retention period depends on the type of information and the reason it was collected.

8. Your Rights

Under applicable data protection law, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict certain processing

  • Object to certain processing

  • Request data portability

  • Withdraw consent where processing is based on consent

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You also have the right to lodge a complaint with the relevant data protection authority.

To exercise your rights, contact us at:

[EMAIL ADDRESS]

9. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

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However, no online service can guarantee complete security of information transmitted over the internet.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website or legal requirements change.

The latest version will always be available on this page.

11. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact:

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Glanshuis
[LEGAL COMPANY NAME]
[BUSINESS ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]

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